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chatwoot.com

Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.

Last scanned Jul 25, 2026, 10:25 PM · 2 views

84

Overall score

Great

Summary

Chatwoot is an AI-powered, open-source customer support platform. This website uses Nuxt hosted on AWS behind Netlify CDN. SEO is good (75/100) and accessibility is excellent (100/100). Security scores good (75/100) and performance excellent (90/100). Top issue: Title longer than 60 characters.

Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.

United States
Hosted on AWS

Products & pricing

Product and pricing information published in this site's own structured data.

Flexible plans for growing teams

$0 USD

Top issues to fix

8 issues found · 1 high priority

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Missing X-Content-Type-Options header

    Security

    Add X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.

  • Missing X-Frame-Options header

    Security

    Add X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.

  • Title longer than 60 characters

    SEO

    Shorten the title to under 60 characters so search results don't truncate it.

  • Meta description longer than 160 characters

    SEO

    Trim the meta description to under 160 characters to avoid truncation in search results.

  • No structured data (JSON-LD) found

    SEO

    Add JSON-LD (Organization, Article, Product…) to become eligible for rich results.

+2 more issues — details in the sections below.

75

SEO

4 issue(s) found

90

Performance

315 ms

75

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.
Description
Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.
Canonical
https://www.chatwoot.com/
Language
en
Charset
utf-8
Viewport
width=device-width, initial-scale=1
Robots meta
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
og:description
og:type
og:url

Twitter Card

twitter:card
summary_large_image
twitter:title
Chatwoot: AI-powered, open-source customer support platform. Self-host or cloud. Alternative to Intercom & Zendesk.
twitter:description
Chatwoot is an AI-powered, open-source customer support platform. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. Built-in AI assistant helps agents respond faster. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk.

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

Hosting provider
AWS
CDN provider
Netlify
IP address
13.215.239.219
ASN
AS16509 (AMAZON-02 - Amazon.com, Inc., US)

DNS records

TypeValue
A
  • 13.215.239.219
  • 52.74.6.109
AAAA
  • 2406:da18:b3d:e201::258
  • 2406:da18:b3d:e201::259
MX
TXT
NS
CAA
CNAME
  • chatwoot.netlify.com
IPv6 supportYes

TLS / SSL certificate

Version
TLS 1.3
Issuer
Let's Encrypt
Subject
www.chatwoot.com
Valid from
Jun 23, 2026
Valid to
Sep 21, 2026
Days until expiry
57
SAN domains
chatwoot.com, www.chatwoot.com

Security headers

  • Strict-Transport-SecurityEnabled
  • Content-Security-PolicyMissing
  • X-Frame-OptionsMissing
  • X-Content-Type-OptionsMissing
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 5 · H3 1

Links

27 internal · 14 external · 1 broken

Images

57 total · 9 missing alt

Scripts / Styles

3 scripts · 5 stylesheets

JS / CSS size

808 KB · 196 KB

Page size

499 KB

Robots.txt & Sitemap

robots.txt
Found
Disallow rules
0
sitemap.xml
Found
URLs in sitemap
430

SEO issues

  • Title longer than 60 characters
  • Meta description longer than 160 characters
  • No structured data (JSON-LD) found
  • Missing OpenGraph tags

Accessibility issues

No accessibility issues detected.

Careers

View careers page

This company has an active careers page, but individual openings weren't reliably parsed from it — visit the page above for current listings.

Scan details

Requested URL
https://chatwoot.com
Final URL
https://www.chatwoot.com/
HTTP status
200
HTTP version
HTTP/2
Response time
305 ms
HTML size
499 KB
Redirect chain
https://chatwoot.com → https://www.chatwoot.com/

See something wrong on this report? Request a correction

Frequently asked questions

What technology does chatwoot.com use?
chatwoot.com is built with Vue.js, Nuxt.
Is chatwoot.com secure (HTTPS)?
Yes. chatwoot.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Sep 21, 2026.
Who hosts chatwoot.com?
chatwoot.com is hosted on AWS, behind Netlify CDN.
What is chatwoot.com's SEO score?
chatwoot.com scored 75/100 for SEO in the latest analysis (fair).
What is chatwoot.com's overall website score?
chatwoot.com has an overall SiteGraph score of 84/100, combining SEO, performance, security, and accessibility.
What products does chatwoot.com offer?
chatwoot.com offers Flexible plans for growing teams.
Is chatwoot.com hiring?
chatwoot.com has a careers page; check it directly for current openings.