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edesk.com

AI-powered eCommerce customer support software | eDesk

Last scanned Aug 6, 2026, 5:00 AM · 16 views

77

Overall score

Fair

Summary

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales. This website uses Next.js hosted on AWS behind CloudFront CDN. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance fair (55/100). Top issue: No structured data (JSON-LD) found.

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

United States
Hosted on AWS

Products & pricing

Product and pricing information published in this site's own structured data.

Interactive Demo

$0.99 USD

Top issues to fix

5 issues found · 2 high priority

  • Missing Strict-Transport-Security header

    Security

    Add HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Missing X-Content-Type-Options header

    Security

    Add X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.

  • Missing X-Frame-Options header

    Security

    Add X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.

  • No structured data (JSON-LD) found

    SEO

    Add JSON-LD (Organization, Article, Product…) to become eligible for rich results.

90

SEO

1 issue(s) found

55

Performance

174 ms

65

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Score history

+3 overall since Jul 26, 2026

Overall
77
SEO
90
Security
65
Performance
55
Accessibility
100

Organization

Company details published in this site's own structured data.

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
AI-powered eCommerce customer support software | eDesk
Description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.
Canonical
https://www.edesk.com/
Language
en
Charset
utf-8
Viewport
width=device-width, initial-scale=1
Robots meta
index, follow
Manifest
https://www.edesk.com/site.webmanifest

OpenGraph & Twitter Card

OpenGraph

og:title
AI-powered eCommerce customer support software
og:description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.
og:type
website
og:url
https://www.edesk.com/

Twitter Card

twitter:card
summary_large_image
twitter:title
AI-powered eCommerce customer support software
twitter:description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

Hosting provider
AWS
CDN provider
CloudFront
IP address
18.66.41.103
ASN
AS16509 (AMAZON-02 - Amazon.com, Inc., US)

DNS records

TypeValue
A
  • 18.66.41.103
  • 18.66.41.106
  • 18.66.41.110
  • 18.66.41.85
AAAA
  • 2600:9000:2378:3000:7:5bda:2540:93a1
  • 2600:9000:2378:800:7:5bda:2540:93a1
  • 2600:9000:2378:9c00:7:5bda:2540:93a1
  • 2600:9000:2378:fc00:7:5bda:2540:93a1
  • 2600:9000:2378:c200:7:5bda:2540:93a1
  • 2600:9000:2378:5200:7:5bda:2540:93a1
  • 2600:9000:2378:7800:7:5bda:2540:93a1
  • 2600:9000:2378:a200:7:5bda:2540:93a1
MX
TXT
NS
  • ns-356.awsdns-44.com
  • ns-1253.awsdns-28.org
  • ns-1959.awsdns-52.co.uk
  • ns-935.awsdns-52.net
CAA
CNAME
  • d2cpqypl6zs2vp.cloudfront.net
IPv6 supportYes

TLS / SSL certificate

Version
TLS 1.3
Issuer
Amazon
Subject
edesk.com
Valid from
Jul 15, 2026
Valid to
Jan 28, 2027
Days until expiry
175
SAN domains
edesk.com, *.edesk.com

Security headers

  • Strict-Transport-SecurityMissing
  • Content-Security-PolicyMissing
  • X-Frame-OptionsMissing
  • X-Content-Type-OptionsMissing
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 10 · H3 14

Links

75 internal · 11 external · 0 broken

Images

159 total · 0 missing alt

Scripts / Styles

58 scripts · 4 stylesheets

JS / CSS size

2.6 MB · 158 KB

Page size

1.6 MB

Robots.txt & Sitemap

robots.txt
Found
Disallow rules
0
sitemap.xml
Found
URLs in sitemap
-1

SEO issues

  • No structured data (JSON-LD) found

Accessibility issues

No accessibility issues detected.

Careers

View careers page

This company has an active careers page, but individual openings weren't reliably parsed from it — visit the page above for current listings.

Team

People listed on this site's own team or about page.

AI Agent

Automate up to 65% of support across every channel

AI Agent

Automate up to 65% of support across every channel

Ray Nolan

Founder & Chairperson

Scan details

Requested URL
https://edesk.com
Final URL
https://www.edesk.com/
HTTP status
200
HTTP version
HTTP/2
Response time
140 ms
HTML size
1.6 MB
Redirect chain
https://edesk.com → https://www.edesk.com/

See something wrong on this report? Request a correction

Frequently asked questions

What technology does edesk.com use?
edesk.com is built with Next.js, WooCommerce, BigCommerce, Google Analytics, Google Ads, Meta Pixel.
Is edesk.com secure (HTTPS)?
Yes. edesk.com uses TLS 1.3 with a certificate issued by Amazon, valid until Jan 28, 2027.
Who hosts edesk.com?
edesk.com is hosted on AWS, behind CloudFront CDN.
What is edesk.com's SEO score?
edesk.com scored 90/100 for SEO in the latest analysis (excellent).
What is edesk.com's overall website score?
edesk.com has an overall SiteGraph score of 77/100, combining SEO, performance, security, and accessibility.
What products does edesk.com offer?
edesk.com offers Interactive Demo.
Has edesk.com's score changed over time?
edesk.com's overall score has improved by 3 points (from 74 to 77) since Jul 26, 2026.
Is edesk.com hiring?
edesk.com has a careers page; check it directly for current openings.