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edesk.com

AI-powered eCommerce customer support software | eDesk

Last scanned Jul 26, 2026, 7:46 AM

74

Overall score

Fair

Summary

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales. This website uses Next.js behind CloudFront CDN. SEO is good (80/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance fair (55/100). Top issue: No structured data (JSON-LD) found.

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

Top issues to fix

8 issues found · 2 high priority

  • Missing Strict-Transport-Security header

    Security

    Add HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Missing X-Content-Type-Options header

    Security

    Add X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.

  • Missing X-Frame-Options header

    Security

    Add X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.

  • No structured data (JSON-LD) found

    SEO

    Add JSON-LD (Organization, Article, Product…) to become eligible for rich results.

  • robots.txt not found

    SEO

    Publish /robots.txt with a Sitemap: directive to guide crawlers.

+2 more issues — details in the sections below.

80

SEO

3 issue(s) found

55

Performance

217 ms

65

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
AI-powered eCommerce customer support software | eDesk
Description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.
Canonical
https://www.edesk.com/
Language
en
Charset
utf-8
Viewport
width=device-width, initial-scale=1
Robots meta
index, follow
Manifest
https://www.edesk.com/site.webmanifest

OpenGraph & Twitter Card

OpenGraph

og:title
AI-powered eCommerce customer support software
og:description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.
og:type
website
og:url
https://www.edesk.com/

Twitter Card

twitter:card
summary_large_image
twitter:title
AI-powered eCommerce customer support software
twitter:description
eDesk's AI-powered customer service software helps eCommerce teams unify customer support, order data, and channels - powering $25B+ in annual sales.

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

Hosting provider
CDN provider
CloudFront
IP address
ASN

DNS records

TypeValue
A
AAAA
MX
TXT
NS
CAA
CNAME
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.3
Issuer
Amazon
Subject
edesk.com
Valid from
Jul 15, 2026
Valid to
Jan 28, 2027
Days until expiry
184
SAN domains
edesk.com, *.edesk.com

Security headers

  • Strict-Transport-SecurityMissing
  • Content-Security-PolicyMissing
  • X-Frame-OptionsMissing
  • X-Content-Type-OptionsMissing
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 10 · H3 13

Links

75 internal · 11 external · 20 broken

Images

158 total · 0 missing alt

Scripts / Styles

29 scripts · 4 stylesheets

JS / CSS size

1.4 MB · 0 B

Page size

1.6 MB

Robots.txt & Sitemap

robots.txt
Not found
Disallow rules
0
sitemap.xml
Not found
URLs in sitemap
0

SEO issues

  • No structured data (JSON-LD) found
  • robots.txt not found
  • sitemap.xml not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://edesk.com
Final URL
https://www.edesk.com/
HTTP status
200
HTTP version
HTTP/2
Response time
183 ms
HTML size
1.6 MB
Redirect chain
https://edesk.com → https://www.edesk.com/

See something wrong on this report? Request a correction

Frequently asked questions

What technology does edesk.com use?
edesk.com is built with Next.js, WooCommerce, BigCommerce.
Is edesk.com secure (HTTPS)?
Yes. edesk.com uses TLS 1.3 with a certificate issued by Amazon, valid until Jan 28, 2027.
Who hosts edesk.com?
Hosting provider information for edesk.com is not available yet.
What is edesk.com's SEO score?
edesk.com scored 80/100 for SEO in the latest analysis (great).
What is edesk.com's overall website score?
edesk.com has an overall SiteGraph score of 74/100, combining SEO, performance, security, and accessibility.