freshdesk.com
Freshdesk: AI-powered platform for modern customer service | Freshworks
Last scanned Jul 22, 2026, 10:30 AM · 2 views
Overall score
Excellent
Summary
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. This website uses Next.js hosted on Cloudflare behind Cloudflare CDN. SEO is good (85/100) and accessibility is excellent (100/100). Security scores excellent (100/100) and performance good (80/100). Top issue: Title longer than 60 characters.
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
- United States
- Hosted on Cloudflare
Products & pricing
Product and pricing information published in this site's own structured data.
Plans forFreshdesk
$19 USD
Top issues to fix
4 issues found
Title longer than 60 characters
SEOShorten the title to under 60 characters so search results don't truncate it.
Meta description longer than 160 characters
SEOTrim the meta description to under 160 characters to avoid truncation in search results.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
15 broken links on the page
SEOFix or remove broken links — they waste crawl budget and erode user trust.
SEO
3 issue(s) found
Performance
56 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Score history
+4 overall since Jul 21, 2026
- Overall
- 91
- SEO
- 85
- Security
- 100
- Performance
- 80
- Accessibility
- 100
Organization
Company details published in this site's own structured data.
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
Contact
Email, phone, and address published on this site's own pages.
- sales@freshworks.com
Meta tags
- Title
- Freshdesk: AI-powered platform for modern customer service | Freshworks
- Description
- Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
- Canonical
- https://www.freshworks.com/freshdesk/
- Language
- en
- Charset
- utf-8
- Viewport
- width=device-width, initial-scale=1.0
- Robots meta
- index, follow
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- Cloudflare
- CDN provider
- Cloudflare
- IP address
- 172.66.0.145
- ASN
- AS13335 (CLOUDFLARENET - Cloudflare, Inc., US)
DNS records
| Type | Value |
|---|---|
| A |
|
| AAAA | — |
| MX | — |
| TXT |
|
| NS | — |
| CAA | — |
| CNAME | — |
| IPv6 support | No |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Google Trust Services
- Subject
- www.freshworks.com
- Valid from
- Jul 22, 2026
- Valid to
- Oct 20, 2026
- Days until expiry
- 89
- SAN domains
- www.freshworks.com, *.www.freshworks.com
Security headers
- Strict-Transport-SecurityEnabled
- Content-Security-PolicyEnabled
- X-Frame-OptionsEnabled
- X-Content-Type-OptionsEnabled
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 1 cookie(s) observed
Content & assets
Headings
H1 1 · H2 11 · H3 9
Links
43 internal · 9 external · 15 broken
Images
42 total · 0 missing alt
Scripts / Styles
21 scripts · 2 stylesheets
JS / CSS size
808 KB · 432 KB
Page size
918 KB
Robots.txt & Sitemap
- robots.txt
- Found
- Disallow rules
- 10
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- Title longer than 60 characters
- Meta description longer than 160 characters
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Careers
This company has an active careers page, but individual openings weren't reliably parsed from it — visit the page above for current listings.
Scan details
- Requested URL
- https://freshdesk.com
- Final URL
- https://www.freshworks.com/freshdesk/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 38 ms
- HTML size
- 918 KB
- Redirect chain
- https://freshdesk.com → https://www.freshworks.com/freshdesk/
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Frequently asked questions
- What technology does freshdesk.com use?
- freshdesk.com is built with Next.js.
- Is freshdesk.com secure (HTTPS)?
- Yes. freshdesk.com uses TLS 1.3 with a certificate issued by Google Trust Services, valid until Oct 20, 2026.
- Who hosts freshdesk.com?
- freshdesk.com is hosted on Cloudflare, behind Cloudflare CDN.
- What is freshdesk.com's SEO score?
- freshdesk.com scored 85/100 for SEO in the latest analysis (great).
- What is freshdesk.com's overall website score?
- freshdesk.com has an overall SiteGraph score of 91/100, combining SEO, performance, security, and accessibility.
- What products does freshdesk.com offer?
- freshdesk.com offers Plans forFreshdesk.
- Has freshdesk.com's score changed over time?
- freshdesk.com's overall score has improved by 4 points (from 87 to 91) since Jul 21, 2026.
- Is freshdesk.com hiring?
- freshdesk.com has a careers page; check it directly for current openings.
OpenGraph & Twitter Card
OpenGraph
Twitter Card