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freshdesk.com

Freshdesk: AI-powered platform for modern customer service | Freshworks

Last scanned Jul 29, 2026, 2:00 PM · 9 views

89

Overall score

Great

Summary

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. This website uses Next.js behind Cloudflare CDN. SEO is good (80/100) and accessibility is excellent (100/100). Security scores excellent (100/100) and performance good (80/100). Top issue: Title longer than 60 characters.

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!

Top issues to fix

5 issues found

  • Title longer than 60 characters

    SEO

    Shorten the title to under 60 characters so search results don't truncate it.

  • Meta description longer than 160 characters

    SEO

    Trim the meta description to under 160 characters to avoid truncation in search results.

  • robots.txt not found

    SEO

    Publish /robots.txt with a Sitemap: directive to guide crawlers.

  • sitemap.xml not found

    SEO

    Publish an XML sitemap and reference it from robots.txt to speed up page discovery.

  • 20 broken links on the page

    SEO

    Fix or remove broken links — they waste crawl budget and erode user trust.

80

SEO

4 issue(s) found

80

Performance

82 ms

100

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Score history

+2 overall since Jul 21, 2026

Overall
89
SEO
80
Security
100
Performance
80
Accessibility
100

Organization

Company details published in this site's own structured data.

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!

LinkedInX (Twitter)FacebookYouTube

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
Freshdesk: AI-powered platform for modern customer service | Freshworks
Description
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
Canonical
https://www.freshworks.com/freshdesk/
Language
en
Charset
utf-8
Viewport
width=device-width, initial-scale=1.0
Robots meta
index, follow
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
Freshdesk: AI-powered platform for modern customer service | Freshworks
og:description
Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
og:type
website
og:url
https://www.freshworks.com/freshdesk/

Twitter Card

twitter:card
summary_large_image
twitter:title
—
twitter:description
—

Technologies

Detected frameworks, languages, and tools.

Next.js

Hosting & CDN

Hosting provider
—
CDN provider
Cloudflare
IP address
—
ASN
—

DNS records

TypeValue
A—
AAAA—
MX—
TXT—
NS—
CAA—
CNAME—
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.3
Issuer
Google Trust Services
Subject
www.freshworks.com
Valid from
Jul 22, 2026
Valid to
Oct 20, 2026
Days until expiry
82
SAN domains
www.freshworks.com, *.www.freshworks.com

Security headers

  • Strict-Transport-SecurityEnabled
  • Content-Security-PolicyEnabled
  • X-Frame-OptionsEnabled
  • X-Content-Type-OptionsEnabled
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 1 cookie(s) observed

Content & assets

Headings

H1 1 · H2 11 · H3 9

Links

43 internal · 9 external · 20 broken

Images

38 total · 0 missing alt

Scripts / Styles

22 scripts · 2 stylesheets

JS / CSS size

270 KB · 353 KB

Page size

904 KB

Robots.txt & Sitemap

robots.txt
Not found
Disallow rules
0
sitemap.xml
Not found
URLs in sitemap
0

SEO issues

  • Title longer than 60 characters
  • Meta description longer than 160 characters
  • robots.txt not found
  • sitemap.xml not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://freshdesk.com
Final URL
https://www.freshworks.com/freshdesk/
HTTP status
200
HTTP version
HTTP/2
Response time
64 ms
HTML size
904 KB
Redirect chain
https://freshdesk.com → https://www.freshworks.com/freshdesk/

See something wrong on this report? Request a correction

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Frequently asked questions

What technology does freshdesk.com use?
freshdesk.com is built with Next.js.
Is freshdesk.com secure (HTTPS)?
Yes. freshdesk.com uses TLS 1.3 with a certificate issued by Google Trust Services, valid until Oct 20, 2026.
Who hosts freshdesk.com?
Hosting provider information for freshdesk.com is not available yet.
What is freshdesk.com's SEO score?
freshdesk.com scored 80/100 for SEO in the latest analysis (great).
What is freshdesk.com's overall website score?
freshdesk.com has an overall SiteGraph score of 89/100, combining SEO, performance, security, and accessibility.
Has freshdesk.com's score changed over time?
freshdesk.com's overall score has improved by 2 points (from 87 to 89) since Jul 21, 2026.