helpdesk.com
HelpDesk.com | AI Help Desk Software & Ticketing System for Support Teams
Last scanned Aug 5, 2026, 3:00 AM · 13 views
Overall score
Great
Summary
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. This website uses Google Analytics behind Netlify CDN. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores good (75/100) and performance excellent (90/100). Top issue: Title longer than 60 characters.
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
Top issues to fix
5 issues found · 1 high priority
Missing Content-Security-Policy header
SecurityAdd a CSP to control which sources can run scripts — the strongest single defense against XSS.
Missing X-Content-Type-Options header
SecurityAdd X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.
Missing X-Frame-Options header
SecurityAdd X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.
Title longer than 60 characters
SEOShorten the title to under 60 characters so search results don't truncate it.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
SEO
2 issue(s) found
Performance
16 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Score history
-2 overall since Jul 27, 2026
- Overall
- 88
- SEO
- 90
- Security
- 75
- Performance
- 90
- Accessibility
- 100
Organization
Company details published in this site's own structured data.
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
Contact
Email, phone, and address published on this site's own pages.
Meta tags
- Title
- HelpDesk.com | AI Help Desk Software & Ticketing System for Support Teams
- Description
- HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
- Canonical
- https://www.helpdesk.com/
- Language
- en
- Charset
- UTF-8
- Viewport
- width=device-width, initial-scale=1
- Robots meta
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- —
- CDN provider
- Netlify
- IP address
- 3.33.186.135
- ASN
- —
DNS records
| Type | Value |
|---|---|
| A |
|
| AAAA |
|
| MX | — |
| TXT |
|
| NS | — |
| CAA | — |
| CNAME |
|
| IPv6 support | Yes |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Let's Encrypt
- Subject
- www.helpdesk.com
- Valid from
- Jun 27, 2026
- Valid to
- Sep 25, 2026
- Days until expiry
- 50
- SAN domains
- helpdesk.com, www.helpdesk.com
Security headers
- Strict-Transport-SecurityEnabled
- Content-Security-PolicyMissing
- X-Frame-OptionsMissing
- X-Content-Type-OptionsMissing
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 11 · H3 17
Links
55 internal · 28 external · 0 broken
Images
95 total · 0 missing alt
Scripts / Styles
21 scripts · 1 stylesheets
JS / CSS size
743 KB · 702 KB
Page size
287 KB
Robots.txt & Sitemap
- robots.txt
- Found
- Disallow rules
- 1
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- Title longer than 60 characters
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://helpdesk.com
- Final URL
- https://www.helpdesk.com/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 11 ms
- HTML size
- 287 KB
- Redirect chain
- https://helpdesk.com → https://www.helpdesk.com/
See something wrong on this report? Request a correction
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Frequently asked questions
- What technology does helpdesk.com use?
- helpdesk.com is built with Google Analytics, Google Ads, Meta Pixel.
- Is helpdesk.com secure (HTTPS)?
- Yes. helpdesk.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Sep 25, 2026.
- Who hosts helpdesk.com?
- Hosting provider information for helpdesk.com is not available yet.
- What is helpdesk.com's SEO score?
- helpdesk.com scored 90/100 for SEO in the latest analysis (excellent).
- What is helpdesk.com's overall website score?
- helpdesk.com has an overall SiteGraph score of 88/100, combining SEO, performance, security, and accessibility.
- Has helpdesk.com's score changed over time?
- helpdesk.com's overall score has declined by 2 points (from 90 to 88) since Jul 27, 2026.
OpenGraph & Twitter Card
OpenGraph
Twitter Card