helpdesk.com
HelpDesk.com - The Best Help Desk Service & Ticketing Software
Last scanned Jul 27, 2026, 3:43 PM
Overall score
Excellent
Summary
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. This website uses Meta Pixel hosted on AWS behind Netlify CDN. SEO is excellent (95/100) and accessibility is excellent (100/100). Security scores good (75/100) and performance excellent (90/100). Top issue: Title longer than 60 characters.
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
- United States
- Hosted on AWS
Products & pricing
Product and pricing information published in this site's own structured data.
Let's talk
$19 USD
Frequently Asked Questions
$19 USD
Top issues to fix
4 issues found · 1 high priority
Missing Content-Security-Policy header
SecurityAdd a CSP to control which sources can run scripts — the strongest single defense against XSS.
Missing X-Content-Type-Options header
SecurityAdd X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.
Missing X-Frame-Options header
SecurityAdd X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.
Title longer than 60 characters
SEOShorten the title to under 60 characters so search results don't truncate it.
SEO
1 issue(s) found
Performance
282 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Organization
Company details published in this site's own structured data.
HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
Contact
Email, phone, and address published on this site's own pages.
Meta tags
- Title
- HelpDesk.com - The Best Help Desk Service & Ticketing Software
- Description
- HelpDesk.com software is a ticketing system you can use to manage customer communication in one smart place. Start for free. No credit card is required.
- Canonical
- https://www.helpdesk.com/
- Language
- en
- Charset
- UTF-8
- Viewport
- width=device-width, initial-scale=1
- Robots meta
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
DNS records
| Type | Value |
|---|---|
| A |
|
| AAAA |
|
| MX | — |
| TXT | — |
| NS | — |
| CAA | — |
| CNAME |
|
| IPv6 support | Yes |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Let's Encrypt
- Subject
- www.helpdesk.com
- Valid from
- Jun 27, 2026
- Valid to
- Sep 25, 2026
- Days until expiry
- 59
- SAN domains
- helpdesk.com, www.helpdesk.com
Security headers
- Strict-Transport-SecurityEnabled
- Content-Security-PolicyMissing
- X-Frame-OptionsMissing
- X-Content-Type-OptionsMissing
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 11 · H3 17
Links
53 internal · 28 external · 0 broken
Images
93 total · 0 missing alt
Scripts / Styles
7 scripts · 1 stylesheets
JS / CSS size
649 KB · 692 KB
Page size
284 KB
Robots.txt & Sitemap
- robots.txt
- Found
- Disallow rules
- 1
- sitemap.xml
- Found
- URLs in sitemap
- 624
SEO issues
- Title longer than 60 characters
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://helpdesk.com
- Final URL
- https://www.helpdesk.com/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 277 ms
- HTML size
- 284 KB
- Redirect chain
- https://helpdesk.com → https://www.helpdesk.com/
See something wrong on this report? Request a correction
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Frequently asked questions
- What technology does helpdesk.com use?
- helpdesk.com is built with Meta Pixel.
- Is helpdesk.com secure (HTTPS)?
- Yes. helpdesk.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Sep 25, 2026.
- Who hosts helpdesk.com?
- helpdesk.com is hosted on AWS, behind Netlify CDN.
- What is helpdesk.com's SEO score?
- helpdesk.com scored 95/100 for SEO in the latest analysis (excellent).
- What is helpdesk.com's overall website score?
- helpdesk.com has an overall SiteGraph score of 90/100, combining SEO, performance, security, and accessibility.
- What products does helpdesk.com offer?
- helpdesk.com offers Let's talk, Frequently Asked Questions.
OpenGraph & Twitter Card
OpenGraph
Twitter Card