helpdocs.io
Knowledge Base Software | HelpDocs
Last scanned Jul 26, 2026, 11:49 AM
Overall score
Great
Summary
HelpDocs is knowledge base software that deflects support tickets with AI. This website uses Plausible Analytics. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance excellent (100/100). Top issue: robots.txt not found.
HelpDocs
HelpDocs is knowledge base software that deflects support tickets with AI. Give customers self-service, publish a help center, and keep team docs in sync.
Top issues to fix
7 issues found · 2 high priority
Missing Strict-Transport-Security header
SecurityAdd HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.
Missing Content-Security-Policy header
SecurityAdd a CSP to control which sources can run scripts — the strongest single defense against XSS.
Missing X-Content-Type-Options header
SecurityAdd X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.
Missing X-Frame-Options header
SecurityAdd X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.
robots.txt not found
SEOPublish /robots.txt with a Sitemap: directive to guide crawlers.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
+1 more issue — details in the sections below.
SEO
2 issue(s) found
Performance
339 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Organization
Company details published in this site's own structured data.
HelpDocs
HelpDocs is knowledge base software that deflects support tickets with AI. Give customers self-service, publish a help center, and keep team docs in sync.
Meta tags
- Title
- Knowledge Base Software | HelpDocs
- Description
- HelpDocs is knowledge base software that deflects support tickets with AI. Give customers self-service, publish a help center, and keep team docs in sync.
- Canonical
- https://www.helpdocs.io/
- Language
- en
- Charset
- UTF-8
- Viewport
- width=device-width, initial-scale=1.0
- Robots meta
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- —
- CDN provider
- —
- IP address
- —
- ASN
- —
DNS records
| Type | Value |
|---|---|
| A | — |
| AAAA | — |
| MX | — |
| TXT | — |
| NS | — |
| CAA | — |
| CNAME | — |
| IPv6 support | No |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Let's Encrypt
- Subject
- www.helpdocs.io
- Valid from
- Jul 26, 2026
- Valid to
- Oct 24, 2026
- Days until expiry
- 87
- SAN domains
- www.helpdocs.io
Security headers
- Strict-Transport-SecurityMissing
- Content-Security-PolicyMissing
- X-Frame-OptionsMissing
- X-Content-Type-OptionsMissing
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 14 · H3 18
Links
54 internal · 22 external · 20 broken
Images
94 total · 0 missing alt
Scripts / Styles
16 scripts · 3 stylesheets
JS / CSS size
22.3 KB · 119 B
Page size
299 KB
Robots.txt & Sitemap
- robots.txt
- Not found
- Disallow rules
- 0
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- robots.txt not found
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://helpdocs.io
- Final URL
- https://www.helpdocs.io/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 333 ms
- HTML size
- 299 KB
- Redirect chain
- https://helpdocs.io → https://www.helpdocs.io/
See something wrong on this report? Request a correction
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Frequently asked questions
- What technology does helpdocs.io use?
- helpdocs.io is built with Astro, Plausible Analytics.
- Is helpdocs.io secure (HTTPS)?
- Yes. helpdocs.io uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Oct 24, 2026.
- Who hosts helpdocs.io?
- Hosting provider information for helpdocs.io is not available yet.
- What is helpdocs.io's SEO score?
- helpdocs.io scored 90/100 for SEO in the latest analysis (excellent).
- What is helpdocs.io's overall website score?
- helpdocs.io has an overall SiteGraph score of 88/100, combining SEO, performance, security, and accessibility.
- What company operates helpdocs.io?
- helpdocs.io is operated by HelpDocs. HelpDocs is knowledge base software that deflects support tickets with AI. Give customers self-service, publish a help center, and keep team docs in sync.
OpenGraph & Twitter Card
OpenGraph
Twitter Card