helpscout.com
Help Scout: Intuitive & Affordable Customer Service Software
Last scanned Aug 1, 2026, 10:00 PM · 10 views
Overall score
Great
Summary
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms. This website uses Gatsby behind Vercel CDN. SEO is good (80/100) and accessibility is excellent (100/100). Security scores good (75/100) and performance good (80/100). Top issue: No structured data (JSON-LD) found.
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
Top issues to fix
7 issues found · 1 high priority
Missing Content-Security-Policy header
SecurityAdd a CSP to control which sources can run scripts — the strongest single defense against XSS.
Missing X-Content-Type-Options header
SecurityAdd X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.
Missing X-Frame-Options header
SecurityAdd X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.
No structured data (JSON-LD) found
SEOAdd JSON-LD (Organization, Article, Product…) to become eligible for rich results.
robots.txt not found
SEOPublish /robots.txt with a Sitemap: directive to guide crawlers.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
+1 more issue — details in the sections below.
SEO
3 issue(s) found
Performance
137 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Score history
-3 overall since Jul 25, 2026
- Overall
- 83
- SEO
- 80
- Security
- 75
- Performance
- 80
- Accessibility
- 100
Organization
Company details published in this site's own structured data.
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
Meta tags
- Title
- Help Scout: Intuitive & Affordable Customer Service Software
- Description
- Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
- Canonical
- https://www.helpscout.com/
- Language
- en
- Charset
- utf-8
- Viewport
- width=device-width,initial-scale=1.0
- Robots meta
- index,follow
- Manifest
- https://www.helpscout.com/manifest.webmanifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- —
- CDN provider
- Vercel
- IP address
- —
- ASN
- —
DNS records
| Type | Value |
|---|---|
| A | — |
| AAAA | — |
| MX | — |
| TXT | — |
| NS | — |
| CAA | — |
| CNAME | — |
| IPv6 support | No |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Let's Encrypt
- Subject
- www.helpscout.com
- Valid from
- Jun 28, 2026
- Valid to
- Sep 26, 2026
- Days until expiry
- 56
- SAN domains
- www.helpscout.com
Security headers
- Strict-Transport-SecurityEnabled
- Content-Security-PolicyMissing
- X-Frame-OptionsMissing
- X-Content-Type-OptionsMissing
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 4 · H3 19
Links
38 internal · 12 external · 20 broken
Images
67 total · 0 missing alt
Scripts / Styles
10 scripts · 1 stylesheets
JS / CSS size
4.7 KB · 416 KB
Page size
949 KB
Robots.txt & Sitemap
- robots.txt
- Not found
- Disallow rules
- 0
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- No structured data (JSON-LD) found
- robots.txt not found
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://helpscout.com
- Final URL
- https://www.helpscout.com/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 118 ms
- HTML size
- 949 KB
- Redirect chain
- https://helpscout.com → https://www.helpscout.com/
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Frequently asked questions
- What technology does helpscout.com use?
- helpscout.com is built with Gatsby.
- Is helpscout.com secure (HTTPS)?
- Yes. helpscout.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Sep 26, 2026.
- Who hosts helpscout.com?
- Hosting provider information for helpscout.com is not available yet.
- What is helpscout.com's SEO score?
- helpscout.com scored 80/100 for SEO in the latest analysis (great).
- What is helpscout.com's overall website score?
- helpscout.com has an overall SiteGraph score of 83/100, combining SEO, performance, security, and accessibility.
- Has helpscout.com's score changed over time?
- helpscout.com's overall score has declined by 3 points (from 86 to 83) since Jul 25, 2026.
OpenGraph & Twitter Card
OpenGraph
Twitter Card