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icxi.com

Customer Experience Standards & Awards | ICXI

Last scanned Jul 30, 2026, 7:00 AM · 15 views

88

Overall score

Great

Summary

The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience. This website uses WordPress. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance excellent (100/100). Top issue: robots.txt not found.

International Customer Experience Institute

The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.

Top issues to fix

7 issues found · 2 high priority

  • Missing Strict-Transport-Security header

    Security

    Add HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Missing X-Content-Type-Options header

    Security

    Add X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.

  • Missing X-Frame-Options header

    Security

    Add X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.

  • robots.txt not found

    SEO

    Publish /robots.txt with a Sitemap: directive to guide crawlers.

  • sitemap.xml not found

    SEO

    Publish an XML sitemap and reference it from robots.txt to speed up page discovery.

+1 more issue — details in the sections below.

90

SEO

2 issue(s) found

100

Performance

138 ms

65

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Score history

-1 overall since Jul 22, 2026

Overall
88
SEO
90
Security
65
Performance
100
Accessibility
100

Organization

Company details published in this site's own structured data.

International Customer Experience Institute

The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.

Founded
Jan 1, 2005

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
Customer Experience Standards & Awards | ICXI
Description
The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
Canonical
https://icxi.com
Language
en-GB
Charset
utf-8
Viewport
width=device-width, initial-scale=1
Robots meta
index,follow
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
og:description
Measure, certify, educate and recognise. ICXI provides international standards, assessments, education and awards across customer, employee, patient and AI experience.
og:type
website
og:url
https://icxi.com

Twitter Card

twitter:card
summary_large_image
twitter:title
Customer Experience Standards & Awards | ICXI
twitter:description
ICXI, the International Customer Experience Institute, helps organisations measure, certify, educate and recognise excellence across customer, employee, patient and AI experience, through an integrated framework of standards, assessments, education and awards.

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

Hosting provider
CDN provider
IP address
ASN

DNS records

TypeValue
A
AAAA
MX
TXT
NS
CAA
CNAME
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.3
Issuer
Let's Encrypt
Subject
icxi.com
Valid from
Jul 11, 2026
Valid to
Oct 9, 2026
Days until expiry
71
SAN domains
icxi.com, www.icxi.com

Security headers

  • Strict-Transport-SecurityMissing
  • Content-Security-PolicyMissing
  • X-Frame-OptionsMissing
  • X-Content-Type-OptionsMissing
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 8 · H3 0

Links

26 internal · 7 external · 20 broken

Images

7 total · 0 missing alt

Scripts / Styles

32 scripts · 6 stylesheets

JS / CSS size

13.5 KB · 27.8 KB

Page size

198 KB

Robots.txt & Sitemap

robots.txt
Not found
Disallow rules
0
sitemap.xml
Not found
URLs in sitemap
0

SEO issues

  • robots.txt not found
  • sitemap.xml not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://icxi.com
Final URL
https://icxi.com
HTTP status
200
HTTP version
HTTP/2
Response time
134 ms
HTML size
198 KB
Redirect chain
https://icxi.com

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Frequently asked questions

What technology does icxi.com use?
icxi.com is built with PHP, WordPress, WooCommerce, jQuery, Google Analytics, Nginx.
Is icxi.com secure (HTTPS)?
Yes. icxi.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Oct 9, 2026.
Who hosts icxi.com?
Hosting provider information for icxi.com is not available yet.
What is icxi.com's SEO score?
icxi.com scored 90/100 for SEO in the latest analysis (excellent).
What is icxi.com's overall website score?
icxi.com has an overall SiteGraph score of 88/100, combining SEO, performance, security, and accessibility.
What company operates icxi.com?
icxi.com is operated by International Customer Experience Institute. The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
Has icxi.com's score changed over time?
icxi.com's overall score has declined by 1 point (from 89 to 88) since Jul 22, 2026.