icxi.com
Customer Experience Standards & Awards | ICXI
Last scanned Jul 30, 2026, 7:00 AM · 15 views
Overall score
Great
Summary
The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience. This website uses WordPress. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance excellent (100/100). Top issue: robots.txt not found.
International Customer Experience Institute
The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
Top issues to fix
7 issues found · 2 high priority
Missing Strict-Transport-Security header
SecurityAdd HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.
Missing Content-Security-Policy header
SecurityAdd a CSP to control which sources can run scripts — the strongest single defense against XSS.
Missing X-Content-Type-Options header
SecurityAdd X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.
Missing X-Frame-Options header
SecurityAdd X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.
robots.txt not found
SEOPublish /robots.txt with a Sitemap: directive to guide crawlers.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
+1 more issue — details in the sections below.
SEO
2 issue(s) found
Performance
138 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Score history
-1 overall since Jul 22, 2026
- Overall
- 88
- SEO
- 90
- Security
- 65
- Performance
- 100
- Accessibility
- 100
Organization
Company details published in this site's own structured data.
International Customer Experience Institute
The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
- Founded
- Jan 1, 2005
Contact
Email, phone, and address published on this site's own pages.
- contact@icxi.com
Meta tags
- Title
- Customer Experience Standards & Awards | ICXI
- Description
- The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
- Canonical
- https://icxi.com
- Language
- en-GB
- Charset
- utf-8
- Viewport
- width=device-width, initial-scale=1
- Robots meta
- index,follow
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- —
- CDN provider
- —
- IP address
- —
- ASN
- —
DNS records
| Type | Value |
|---|---|
| A | — |
| AAAA | — |
| MX | — |
| TXT | — |
| NS | — |
| CAA | — |
| CNAME | — |
| IPv6 support | No |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Let's Encrypt
- Subject
- icxi.com
- Valid from
- Jul 11, 2026
- Valid to
- Oct 9, 2026
- Days until expiry
- 71
- SAN domains
- icxi.com, www.icxi.com
Security headers
- Strict-Transport-SecurityMissing
- Content-Security-PolicyMissing
- X-Frame-OptionsMissing
- X-Content-Type-OptionsMissing
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 8 · H3 0
Links
26 internal · 7 external · 20 broken
Images
7 total · 0 missing alt
Scripts / Styles
32 scripts · 6 stylesheets
JS / CSS size
13.5 KB · 27.8 KB
Page size
198 KB
Robots.txt & Sitemap
- robots.txt
- Not found
- Disallow rules
- 0
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- robots.txt not found
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://icxi.com
- Final URL
- https://icxi.com
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 134 ms
- HTML size
- 198 KB
- Redirect chain
- https://icxi.com
See something wrong on this report? Request a correction
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Frequently asked questions
- What technology does icxi.com use?
- icxi.com is built with PHP, WordPress, WooCommerce, jQuery, Google Analytics, Nginx.
- Is icxi.com secure (HTTPS)?
- Yes. icxi.com uses TLS 1.3 with a certificate issued by Let's Encrypt, valid until Oct 9, 2026.
- Who hosts icxi.com?
- Hosting provider information for icxi.com is not available yet.
- What is icxi.com's SEO score?
- icxi.com scored 90/100 for SEO in the latest analysis (excellent).
- What is icxi.com's overall website score?
- icxi.com has an overall SiteGraph score of 88/100, combining SEO, performance, security, and accessibility.
- What company operates icxi.com?
- icxi.com is operated by International Customer Experience Institute. The International Customer Experience Institute provides standards, assessments, education and awards for customer, employee, patient and AI experience.
- Has icxi.com's score changed over time?
- icxi.com's overall score has declined by 1 point (from 89 to 88) since Jul 22, 2026.
OpenGraph & Twitter Card
OpenGraph
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