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jitbit.com

Jitbit: Email-First Help Desk Software & IT Ticketing System

Last scanned Jul 26, 2026, 9:46 AM

88

Overall score

Great

Summary

Jitbit is a self-funded software company building help desk and customer support tools since 2005 - Jitbit Helpdesk (available as both SaaS and on-premise). This website uses WordPress. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores fair (65/100) and performance excellent (100/100). Top issue: robots.txt not found.

Jitbit

Jitbit is a self-funded software company building help desk and customer support tools since 2005 - Jitbit Helpdesk (available as both SaaS and on-premise)

Building 131529, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, GB

Top issues to fix

7 issues found · 2 high priority

  • Missing Strict-Transport-Security header

    Security

    Add HSTS so browsers always use HTTPS — this closes the protocol-downgrade attack window.

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Missing X-Content-Type-Options header

    Security

    Add X-Content-Type-Options: nosniff to stop MIME-sniffing attacks.

  • Missing X-Frame-Options header

    Security

    Add X-Frame-Options (or a CSP frame-ancestors rule) to prevent clickjacking via hidden iframes.

  • robots.txt not found

    SEO

    Publish /robots.txt with a Sitemap: directive to guide crawlers.

  • sitemap.xml not found

    SEO

    Publish an XML sitemap and reference it from robots.txt to speed up page discovery.

+1 more issue — details in the sections below.

90

SEO

2 issue(s) found

100

Performance

401 ms

65

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

Jitbit

Jitbit is a self-funded software company building help desk and customer support tools since 2005 - Jitbit Helpdesk (available as both SaaS and on-premise)

Founded
Jan 1, 2005
X (Twitter)GitHubuk.linkedin.com

Contact

Email, phone, and address published on this site's own pages.

Address
Building 131529, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, GB

Meta tags

Title
Jitbit: Email-First Help Desk Software & IT Ticketing System
Description
Help Desk Software and Customer Service app from Jitbit. Both SaaS (hosted) and on-premises (self-hosted) versions available. Get started in 2 minutes!
Canonical
https://www.jitbit.com/
Language
en
Charset
utf-8
Viewport
width=device-width, initial-scale=1
Robots meta
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
Help Desk Software by Jitbit
og:description
Jitbit HelpDesk - a ticketing system for your support team
og:type
product
og:url
—

Twitter Card

twitter:card
summary_large_image
twitter:title
Help Desk Software by Jitbit
twitter:description
Jitbit HelpDesk - a ticketing system for your support team

Technologies

Detected frameworks, languages, and tools.

WordPressjQueryGoogle AnalyticsNginx

Hosting & CDN

Hosting provider
—
CDN provider
—
IP address
—
ASN
—

DNS records

TypeValue
A—
AAAA—
MX—
TXT—
NS—
CAA—
CNAME—
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.2
Issuer
Let's Encrypt
Subject
jitbit.com
Valid from
Jun 11, 2026
Valid to
Sep 9, 2026
Days until expiry
42
SAN domains
*.jitbit.com, jitbit.com

Security headers

  • Strict-Transport-SecurityMissing
  • Content-Security-PolicyMissing
  • X-Frame-OptionsMissing
  • X-Content-Type-OptionsMissing
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 11 · H3 11

Links

28 internal · 0 external · 20 broken

Images

55 total · 7 missing alt

Scripts / Styles

11 scripts · 3 stylesheets

JS / CSS size

3.8 KB · 114 B

Page size

63.8 KB

Robots.txt & Sitemap

robots.txt
Not found
Disallow rules
0
sitemap.xml
Not found
URLs in sitemap
0

SEO issues

  • robots.txt not found
  • sitemap.xml not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://jitbit.com
Final URL
https://www.jitbit.com/
HTTP status
200
HTTP version
HTTP/2
Response time
400 ms
HTML size
63.8 KB
Redirect chain
https://jitbit.com → https://www.jitbit.com/

See something wrong on this report? Request a correction

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Frequently asked questions

What technology does jitbit.com use?
jitbit.com is built with WordPress, jQuery, Google Analytics, Nginx.
Is jitbit.com secure (HTTPS)?
Yes. jitbit.com uses TLS 1.2 with a certificate issued by Let's Encrypt, valid until Sep 9, 2026.
Who hosts jitbit.com?
Hosting provider information for jitbit.com is not available yet.
What is jitbit.com's SEO score?
jitbit.com scored 90/100 for SEO in the latest analysis (excellent).
What is jitbit.com's overall website score?
jitbit.com has an overall SiteGraph score of 88/100, combining SEO, performance, security, and accessibility.
What company operates jitbit.com?
jitbit.com is operated by Jitbit. Jitbit is a self-funded software company building help desk and customer support tools since 2005 - Jitbit Helpdesk (available as both SaaS and on-premise)