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ladesk.com

LiveAgent - Help Desk Software & Live Chat

Last scanned Jul 24, 2026, 6:27 PM · 2 views

92

Overall score

Excellent

Summary

LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams. This website uses Google Analytics hosted on AWS behind CloudFront CDN. SEO is excellent (95/100) and accessibility is excellent (100/100). Security scores excellent (100/100) and performance good (75/100). Top issue: Meta description longer than 160 characters.

LiveAgent

LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams.

United States
Hosted on AWS

Products & pricing

Product and pricing information published in this site's own structured data.

AI Agents at Zero Cost

$15 USD

Frequently asked questions

$15 USD

Top issues to fix

1 issue found

  • Meta description longer than 160 characters

    SEO

    Trim the meta description to under 160 characters to avoid truncation in search results.

95

SEO

1 issue(s) found

75

Performance

204 ms

100

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

LiveAgent

LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams.

Founded
Jan 1, 2004

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
LiveAgent - Help Desk Software & Live Chat
Description
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
Canonical
https://www.liveagent.com/
Language
en-US
Charset
utf-8
Viewport
minimum-scale=1,width=device-width,initial-scale=1,shrink-to-fit=no
Robots meta
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
LiveAgent - Help Desk Software & Live Chat
og:description
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
og:type
website
og:url
https://www.liveagent.com/

Twitter Card

twitter:card
summary_large_image
twitter:title
LiveAgent - Help Desk Software & Live Chat
twitter:description
Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

Hosting provider
AWS
CDN provider
CloudFront
IP address
108.158.61.80
ASN
AS16509 (AMAZON-02 - Amazon.com, Inc., US)

DNS records

TypeValue
A
  • 108.158.61.80
  • 108.158.61.118
  • 108.158.61.31
  • 108.158.61.17
AAAA
  • 2600:9000:237b:6600:3:69b8:6780:93a1
  • 2600:9000:237b:3800:3:69b8:6780:93a1
  • 2600:9000:237b:1400:3:69b8:6780:93a1
  • 2600:9000:237b:4c00:3:69b8:6780:93a1
  • 2600:9000:237b:8a00:3:69b8:6780:93a1
  • 2600:9000:237b:3c00:3:69b8:6780:93a1
  • 2600:9000:237b:2200:3:69b8:6780:93a1
  • 2600:9000:237b:8200:3:69b8:6780:93a1
MX
TXT
NS
  • ns-1672.awsdns-17.co.uk
  • ns-286.awsdns-35.com
  • ns-1208.awsdns-23.org
  • ns-733.awsdns-27.net
CAA
CNAME
  • d24x2cehb7qi72.cloudfront.net
IPv6 supportYes

TLS / SSL certificate

Version
TLS 1.3
Issuer
Amazon
Subject
*.liveagent.com
Valid from
Feb 9, 2026
Valid to
Mar 10, 2027
Days until expiry
229
SAN domains
*.liveagent.com, liveagent.com

Security headers

  • Strict-Transport-SecurityEnabled
  • Content-Security-PolicyEnabled
  • X-Frame-OptionsEnabled
  • X-Content-Type-OptionsEnabled
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 12 · H3 39

Links

62 internal · 38 external · 0 broken

Images

225 total · 0 missing alt

Scripts / Styles

57 scripts · 10 stylesheets

JS / CSS size

1.3 MB · 279 KB

Page size

431 KB

Robots.txt & Sitemap

robots.txt
Found
Disallow rules
0
sitemap.xml
Found
URLs in sitemap
1395

SEO issues

  • Meta description longer than 160 characters

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://ladesk.com
Final URL
https://www.liveagent.com/
HTTP status
200
HTTP version
HTTP/2
Response time
196 ms
HTML size
431 KB
Redirect chain
https://ladesk.com → https://www.liveagent.com/

See something wrong on this report? Request a correction

Frequently asked questions

What technology does ladesk.com use?
ladesk.com is built with Google Analytics, Google Ads, Meta Pixel.
Is ladesk.com secure (HTTPS)?
Yes. ladesk.com uses TLS 1.3 with a certificate issued by Amazon, valid until Mar 10, 2027.
Who hosts ladesk.com?
ladesk.com is hosted on AWS, behind CloudFront CDN.
What is ladesk.com's SEO score?
ladesk.com scored 95/100 for SEO in the latest analysis (excellent).
What is ladesk.com's overall website score?
ladesk.com has an overall SiteGraph score of 92/100, combining SEO, performance, security, and accessibility.
What company operates ladesk.com?
ladesk.com is operated by LiveAgent. LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams.
What products does ladesk.com offer?
ladesk.com offers AI Agents at Zero Cost, Frequently asked questions.