ladesk.com
LiveAgent - Help Desk Software & Live Chat
Last scanned Jul 31, 2026, 8:00 PM · 8 views
Overall score
Excellent
Summary
LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams. This website uses Google Analytics behind CloudFront CDN. SEO is good (85/100) and accessibility is excellent (100/100). Security scores excellent (100/100) and performance excellent (90/100). Top issue: Meta description longer than 160 characters.
LiveAgent
LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams.
Top issues to fix
4 issues found
Meta description longer than 160 characters
SEOTrim the meta description to under 160 characters to avoid truncation in search results.
robots.txt not found
SEOPublish /robots.txt with a Sitemap: directive to guide crawlers.
sitemap.xml not found
SEOPublish an XML sitemap and reference it from robots.txt to speed up page discovery.
20 broken links on the page
SEOFix or remove broken links — they waste crawl budget and erode user trust.
SEO
3 issue(s) found
Performance
154 ms
Security
HTTPS & header checks
Accessibility
0 issue(s) found
Score history
+1 overall since Jul 24, 2026
- Overall
- 93
- SEO
- 85
- Security
- 100
- Performance
- 90
- Accessibility
- 100
Organization
Company details published in this site's own structured data.
Contact
Email, phone, and address published on this site's own pages.
Meta tags
- Title
- LiveAgent - Help Desk Software & Live Chat
- Description
- Resolve 75% of customer conversations with AI. LiveAgent combines AI chatbot, live chat, ticketing & call center in one platform. Trusted by 15,000+ companies. Start free.
- Canonical
- https://www.liveagent.com/
- Language
- en-US
- Charset
- utf-8
- Viewport
- minimum-scale=1,width=device-width,initial-scale=1,shrink-to-fit=no
- Robots meta
- Manifest
Technologies
Detected frameworks, languages, and tools.
Hosting & CDN
- Hosting provider
- —
- CDN provider
- CloudFront
- IP address
- —
- ASN
- —
DNS records
| Type | Value |
|---|---|
| A | — |
| AAAA | — |
| MX | — |
| TXT | — |
| NS | — |
| CAA | — |
| CNAME | — |
| IPv6 support | No |
TLS / SSL certificate
- Version
- TLS 1.3
- Issuer
- Amazon
- Subject
- *.liveagent.com
- Valid from
- Feb 9, 2026
- Valid to
- Mar 10, 2027
- Days until expiry
- 222
- SAN domains
- *.liveagent.com, liveagent.com
Security headers
- Strict-Transport-SecurityEnabled
- Content-Security-PolicyEnabled
- X-Frame-OptionsEnabled
- X-Content-Type-OptionsEnabled
- Referrer-PolicyMissing
- Permissions-PolicyMissing
Compression: gzip · 0 cookie(s) observed
Content & assets
Headings
H1 1 · H2 12 · H3 31
Links
62 internal · 38 external · 20 broken
Images
210 total · 0 missing alt
Scripts / Styles
35 scripts · 8 stylesheets
JS / CSS size
40.4 KB · 1.8 KB
Page size
431 KB
Robots.txt & Sitemap
- robots.txt
- Not found
- Disallow rules
- 0
- sitemap.xml
- Not found
- URLs in sitemap
- 0
SEO issues
- Meta description longer than 160 characters
- robots.txt not found
- sitemap.xml not found
Accessibility issues
No accessibility issues detected.
Scan details
- Requested URL
- https://ladesk.com
- Final URL
- https://www.liveagent.com/
- HTTP status
- 200
- HTTP version
- HTTP/2
- Response time
- 146 ms
- HTML size
- 431 KB
- Redirect chain
- https://ladesk.com → https://www.liveagent.com/
See something wrong on this report? Request a correction
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Frequently asked questions
- What technology does ladesk.com use?
- ladesk.com is built with Google Analytics.
- Is ladesk.com secure (HTTPS)?
- Yes. ladesk.com uses TLS 1.3 with a certificate issued by Amazon, valid until Mar 10, 2027.
- Who hosts ladesk.com?
- Hosting provider information for ladesk.com is not available yet.
- What is ladesk.com's SEO score?
- ladesk.com scored 85/100 for SEO in the latest analysis (great).
- What is ladesk.com's overall website score?
- ladesk.com has an overall SiteGraph score of 93/100, combining SEO, performance, security, and accessibility.
- What company operates ladesk.com?
- ladesk.com is operated by LiveAgent. LiveAgent is a help desk software offering ticketing, live chat, call center, and knowledge base features for customer support teams.
- Has ladesk.com's score changed over time?
- ladesk.com's overall score has improved by 1 point (from 92 to 93) since Jul 24, 2026.
OpenGraph & Twitter Card
OpenGraph
Twitter Card