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SGSiteGraph

osticket.com

osTicket | Support Ticketing System

Last scanned Jul 25, 2026, 12:25 PM · 3 views

87

Overall score

Great

Summary

This website uses WordPress hosted on AKAMAI-LINODE-AP - Akamai Connected Cloud, SG. SEO is fair (65/100) and accessibility is excellent (100/100). Security scores excellent (100/100) and performance excellent (90/100). Top issue: Missing meta description.

United States
Hosted on AKAMAI-LINODE-AP - Akamai Connected Cloud, SG

Top issues to fix

8 issues found · 1 high priority

  • Missing meta description

    SEO

    Add a ~150-character meta description to control your search-result snippet and lift click-through rate.

  • TLS certificate expires in 23 days

    Security

    Renew soon or enable auto-renewal to avoid a browser-warning outage.

  • 1 cookie without Secure/HttpOnly flags

    Security

    Set Secure and HttpOnly on session cookies so they can't leak over HTTP or be read by injected scripts.

  • Multiple H1 headings found

    SEO

    Keep a single H1 per page and demote the others to H2/H3.

  • No structured data (JSON-LD) found

    SEO

    Add JSON-LD (Organization, Article, Product…) to become eligible for rich results.

  • Missing OpenGraph tags

    SEO

    Add og:title/og:description/og:image so shared links render a proper preview card.

+2 more issues — details in the sections below.

65

SEO

5 issue(s) found

90

Performance

576 ms

100

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

Contact

Email, phone, and address published on this site's own pages.

Meta tags

Title
osTicket | Support Ticketing System
Description
Canonical
https://osticket.com/
Language
en-US
Charset
UTF-8
Viewport
width=device-width, initial-scale=1
Robots meta
max-image-preview:large
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
og:description
og:type
og:url

Twitter Card

twitter:card
twitter:title
twitter:description

Technologies

Detected frameworks, languages, and tools.

Hosting & CDN

CDN provider
IP address
96.126.117.188
ASN
AS63949 (AKAMAI-LINODE-AP - Akamai Connected Cloud, SG)

DNS records

TypeValue
A
  • 96.126.117.188
AAAA
MX
  • alt1.aspmx.l.google.com
  • aspmx.l.google.com
  • aspmx3.googlemail.com
  • aspmx2.googlemail.com
  • alt2.aspmx.l.google.com
TXT
  • v=spf1 include:_spf.osticket.com include:_spf.supportsystem.com include:_spf.google.com include:amazonses.com ~all
NS
  • ns-1606.awsdns-08.co.uk
  • ns-970.awsdns-57.net
  • ns-1179.awsdns-19.org
  • ns-336.awsdns-42.com
CAA
  • 0 issue "awstrust.com"
  • 0 issue "godaddy.com"
  • 0 issuewild "pki.goog"
  • 0 issue "letsencrypt.org"
  • 0 issue "starfieldtech.com"
  • 0 issue "pki.goog"
  • 0 issue "amazontrust.com"
  • 0 issue "amazon.com"
CNAME
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.2
Issuer
Let's Encrypt
Subject
osticket.com
Valid from
May 20, 2026
Valid to
Aug 18, 2026
Days until expiry
23
SAN domains
osticket.com, www.osticket.com

Security headers

  • Strict-Transport-SecurityEnabled
  • Content-Security-PolicyEnabled
  • X-Frame-OptionsEnabled
  • X-Content-Type-OptionsEnabled
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 1 cookie(s) observed

Content & assets

Headings

H1 2 · H2 1 · H3 1

Links

15 internal · 13 external · 1 broken

Images

13 total · 1 missing alt

Scripts / Styles

39 scripts · 26 stylesheets

JS / CSS size

479 KB · 1.2 MB

Page size

79.9 KB

Robots.txt & Sitemap

robots.txt
Not found
Disallow rules
1
sitemap.xml
Found
URLs in sitemap
-1

SEO issues

  • Missing meta description
  • Multiple H1 headings found
  • No structured data (JSON-LD) found
  • Missing OpenGraph tags
  • robots.txt not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://osticket.com
Final URL
https://osticket.com
HTTP status
200
HTTP version
HTTP/2
Response time
575 ms
HTML size
79.9 KB
Redirect chain
https://osticket.com

See something wrong on this report? Request a correction

Frequently asked questions

What technology does osticket.com use?
osticket.com is built with PHP, WordPress, jQuery, Google Analytics, Nginx.
Is osticket.com secure (HTTPS)?
Yes. osticket.com uses TLS 1.2 with a certificate issued by Let's Encrypt, valid until Aug 18, 2026.
Who hosts osticket.com?
osticket.com is hosted on AKAMAI-LINODE-AP - Akamai Connected Cloud, SG.
What is osticket.com's SEO score?
osticket.com scored 65/100 for SEO in the latest analysis (fair).
What is osticket.com's overall website score?
osticket.com has an overall SiteGraph score of 87/100, combining SEO, performance, security, and accessibility.