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otrs.com

OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense

Last scanned Aug 4, 2026, 11:00 PM · 16 views

90

Overall score

Excellent

Summary

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards. This website uses WordPress. SEO is excellent (90/100) and accessibility is excellent (100/100). Security scores excellent (90/100) and performance good (80/100). Top issue: Title longer than 60 characters.

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

Top issues to fix

3 issues found · 1 high priority

  • Missing Content-Security-Policy header

    Security

    Add a CSP to control which sources can run scripts — the strongest single defense against XSS.

  • Title longer than 60 characters

    SEO

    Shorten the title to under 60 characters so search results don't truncate it.

  • sitemap.xml not found

    SEO

    Publish an XML sitemap and reference it from robots.txt to speed up page discovery.

90

SEO

2 issue(s) found

80

Performance

324 ms

90

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Score history

-1 overall since Jul 27, 2026

Overall
90
SEO
90
Security
90
Performance
80
Accessibility
100

Organization

Company details published in this site's own structured data.

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

InstagramX (Twitter)FacebookLinkedInYouTube

Meta tags

Title
OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense
Description
With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
Canonical
https://otrs.com/
Language
en-GB
Charset
UTF-8
Viewport
width=device-width, initial-scale=1.0, viewport-fit=cover
Robots meta
index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1
Manifest

OpenGraph & Twitter Card

OpenGraph

og:title
OTRS Software Solutions For Customer Service Management, ITSM, ISMS, SOAR And More.
og:description
Optimize your workflows with our software solutions.Increase the performance of all business areas through business processes and structured communication. Audit-proof and certified for ITIL 4, OTRS adapts perfectly to the requirements of your teams.
og:type
website
og:url
https://otrs.com/

Twitter Card

twitter:card
summary_large_image
twitter:title
OTRS Software Solutions For Customer Service Management, ITSM, ISMS, SOAR And More.
twitter:description
Optimize your workflows with our software solutions. Increase the performance of all business areas through business processes and structured communication. Audit-proof and certified for ITIL 4, OTRS adapts perfectly to the requirements of your teams.

Technologies

Detected frameworks, languages, and tools.

Vue.jsWordPressjQueryGoogle AnalyticsNginx

Hosting & CDN

Hosting provider
—
CDN provider
—
IP address
68.183.223.22
ASN
—

DNS records

TypeValue
A
  • 68.183.223.22
AAAA—
MX
  • mail.otrs.com
TXT—
NS
  • ns.second-ns.com
  • ns1.your-server.de
  • ns3.second-ns.de
CAA
  • 0 issuemail "digicert.com"
CNAME—
IPv6 supportNo

TLS / SSL certificate

Version
TLS 1.3
Issuer
DigiCert Inc
Subject
*.otrs.com
Valid from
Aug 6, 2025
Valid to
Sep 6, 2026
Days until expiry
33
SAN domains
*.otrs.com, otrs.com

Security headers

  • Strict-Transport-SecurityEnabled
  • Content-Security-PolicyMissing
  • X-Frame-OptionsEnabled
  • X-Content-Type-OptionsEnabled
  • Referrer-PolicyMissing
  • Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 3 · H3 1

Links

74 internal · 24 external · 0 broken

Images

76 total · 0 missing alt

Scripts / Styles

98 scripts · 88 stylesheets

JS / CSS size

879 KB · 665 KB

Page size

497 KB

Robots.txt & Sitemap

robots.txt
Found
Disallow rules
0
sitemap.xml
Not found
URLs in sitemap
0

SEO issues

  • Title longer than 60 characters
  • sitemap.xml not found

Accessibility issues

No accessibility issues detected.

Scan details

Requested URL
https://otrs.com
Final URL
https://otrs.com
HTTP status
200
HTTP version
HTTP/2
Response time
314 ms
HTML size
497 KB
Redirect chain
https://otrs.com

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Frequently asked questions

What technology does otrs.com use?
otrs.com is built with Vue.js, WordPress, jQuery, Google Analytics, Nginx.
Is otrs.com secure (HTTPS)?
Yes. otrs.com uses TLS 1.3 with a certificate issued by DigiCert Inc, valid until Sep 6, 2026.
Who hosts otrs.com?
Hosting provider information for otrs.com is not available yet.
What is otrs.com's SEO score?
otrs.com scored 90/100 for SEO in the latest analysis (excellent).
What is otrs.com's overall website score?
otrs.com has an overall SiteGraph score of 90/100, combining SEO, performance, security, and accessibility.
Has otrs.com's score changed over time?
otrs.com's overall score has declined by 1 point (from 91 to 90) since Jul 27, 2026.