otrs.com

OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense

Last scanned Jul 27, 2026, 2:43 PM · 1 view

91

Overall score

Excellent

Summary

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards. This website uses WordPress hosted on DigitalOcean. SEO is excellent (95/100) and accessibility is excellent (100/100). Security scores excellent (90/100) and performance good (80/100). Top issue: Title longer than 60 characters.

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

United States

Hosted on DigitalOcean

Top issues to fix

3 issues found · 1 high priority

Missing Content-Security-Policy header
Security
Add a CSP to control which sources can run scripts — the strongest single defense against XSS.
Title longer than 60 characters
SEO
Shorten the title to under 60 characters so search results don't truncate it.
2 broken links on the page
SEO
Fix or remove broken links — they waste crawl budget and erode user trust.

95

SEO

1 issue(s) found

80

Performance

238 ms

90

Security

HTTPS & header checks

100

Accessibility

0 issue(s) found

Not enough scan history yet to show a trend — check back after this site has been re-scanned a few more times.

Organization

Company details published in this site's own structured data.

With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.

Instagram X (Twitter)Facebook LinkedIn YouTube

Contact

Email, phone, and address published on this site's own pages.

Source: https://otrs.com/otrs-software-solutions/remote-it-support/

Meta tags

Title: OTRS | Software Solutions for Customer Service, ITSM, ISMS and Cyber Defense
Description: With our software solutions for Customer Service, ITSM, ISMS, Cyber Defense, we help companies be successful and comply with international standards.
Canonical: https://otrs.com/
Language: en-GB
Charset: UTF-8
Viewport: width=device-width, initial-scale=1.0, viewport-fit=cover
Robots meta: index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1
Manifest

Technologies

Detected frameworks, languages, and tools.

WordPress jQuery Google Analytics Nginx

Hosting & CDN

Hosting provider: DigitalOcean
CDN provider: —
IP address: 68.183.223.22
ASN: AS14061 (DIGITALOCEAN-ASN - DigitalOcean, LLC, US)

DNS records

Type	Value
A	68.183.223.22
AAAA	—
MX	mail.otrs.com
TXT	—
NS	ns.second-ns.com ns1.your-server.de ns3.second-ns.de
CAA	0 issuemail "digicert.com"
CNAME	—
IPv6 support	No

TLS / SSL certificate

Version: TLS 1.3
Issuer: DigiCert Inc
Subject: *.otrs.com
Valid from: Aug 6, 2025
Valid to: Sep 6, 2026
Days until expiry: 41
SAN domains: *.otrs.com, otrs.com

Security headers

Strict-Transport-SecurityEnabled
Content-Security-PolicyMissing
X-Frame-OptionsEnabled
X-Content-Type-OptionsEnabled
Referrer-PolicyMissing
Permissions-PolicyMissing

Compression: gzip · 0 cookie(s) observed

Content & assets

Headings

H1 1 · H2 2 · H3 1

Links

74 internal · 24 external · 2 broken

Images

67 total · 0 missing alt

Scripts / Styles

95 scripts · 86 stylesheets

JS / CSS size

260 KB · 632 KB

Page size

498 KB

Robots.txt & Sitemap

robots.txt: Found
Disallow rules: 0
sitemap.xml: Found
URLs in sitemap: -1

SEO issues

Title longer than 60 characters

Scan details

Requested URL: https://otrs.com
Final URL: https://otrs.com
HTTP status: 200
HTTP version: HTTP/2
Response time: 228 ms
HTML size: 498 KB
Redirect chain: https://otrs.com

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Frequently asked questions

What technology does otrs.com use?: otrs.com is built with WordPress, jQuery, Google Analytics, Nginx.
Is otrs.com secure (HTTPS)?: Yes. otrs.com uses TLS 1.3 with a certificate issued by DigiCert Inc, valid until Sep 6, 2026.
Who hosts otrs.com?: otrs.com is hosted on DigitalOcean.
What is otrs.com's SEO score?: otrs.com scored 95/100 for SEO in the latest analysis (excellent).
What is otrs.com's overall website score?: otrs.com has an overall SiteGraph score of 91/100, combining SEO, performance, security, and accessibility.